Shipping policy
Last updated: April 2026
At Zandralove, we are committed to delivering your order as quickly and safely as possible.
🚚 Processing Time
All orders are processed within 24–48 hours (business days) after payment confirmation.
🌍 Shipping Times
Estimated delivery times:
- Italy: 5–9 business days
- Europe: 5–10 business days
- International: 7–12 business days
Delivery times may vary depending on demand, logistics conditions, and customs processing.
📍 Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 1–3 days to become active.
🚛 Shipping Partners
We work with reliable international carriers and logistics providers to ensure safe delivery.
❗ Delays
We are not responsible for delays caused by:
- Customs clearance procedures
- Incorrect shipping information
- External courier issues
📦 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at:
📧 zandralove@outlook.it
We will assist you and find a suitable solution.