FAQ

📦 When will I receive my order?

Orders are processed within 24–48 hours. Delivery usually takes 5–10 business days depending on your location.

🚚 Can I track my order?

Yes! You will receive a tracking number via email once your order has been shipped.

🔄 Can I return my order?

Yes, we accept returns within 14 days of delivery. Items must be unused and in original condition.

💳 What payment methods do you accept?

We accept all major payment methods including credit/debit cards and secure online payments.

📍 I entered the wrong address, what should I do?

Contact us immediately at zandralove@outlook.it. If the order hasn’t been shipped yet, we will update it.

📩 How can I contact support?

You can reach us anytime at:
📧 zandralove@outlook.it
📞 +39 366 123 5050